It's all about not getting too obsessed with any One Thing. Okay? Spread it all out. Be equally good in multiple disciplines. Be able to see the arguments on both sides of the fence. Put yourself in your opponents shoes long enough to understand.
Everything in moderation... especially moderation, okay?!!!
Tuesday, April 15, 2008
Wednesday, April 9, 2008
TODAY I SAW...
Possibly the worst business decision i can remember seeing.
American Airlines is in the middle of a HUGE quagmire (sp) having canceled hundreds of flights nationwide for failing to comply with FAA regulations regarding electrical wiring. HUNDREDS OF FLIGHTS!!! Literally Hundreds of Thousands of People have been affected, and stranded, and offended, and pissed off... and the CEO of AA "Takes Full Responsibility" but claims AA can handle the loss of the tens of millions of $$$.
In the middle of this is a lady, we'll call her Cathy (not her real name), and Cathy went to the airport for her flight today. Her business trip calling her to go somewhere that doesn't really matter, and upon her arrival at the airport she's stuck in the quicksand of thousands of people standing in line to fix what is irrevocably broken. Waiting lines that are HOURS LONG... and watching flight status boards with more cancelled flights than can be counted. She's not going to make her flight... she's not even going to get on her flight... and in fact, she chooses to go home.
Well... it turns out AA didn't (let me repeat, DID NOT) cancel her flight. The did cancel the 5 that preceeded it, and the 6 that were scheduled after it... but her's... well... they decided to let that one operate as scheduled.
Guess what airlines do when you don't show up for a flight that actually flew.... yep... they cancel the rest of your ticket and don't give you a refund for any of it! The wont reinstate your flights, they wont re-accomodate you on another departure next week, they won't do anything for you.
Now I understand that they weren't obligated to do anthing for Cathy. She bought a ticket on a flight that actually flew when it said it was going to fly, and she had chosen not to get on it... too bad... so sad...
But c'mon!!! You've already lost TENS OF MILLIONS OF DOLLARS!!! Is it really gonna break the bank to let Cathy fly on a plane next week without charging her another $600???!!! Is it really so horrible to understand why, when looking at a line of enough people to populate the country of Venezuela, she decided to go home? Can't we use just a smidgeon of common sense and a dash of compassion and at the very least refund the ticket she bought???
According to American Airlines Executive Connections... it would seem that the answer is... NO.
What a shame.
American Airlines is in the middle of a HUGE quagmire (sp) having canceled hundreds of flights nationwide for failing to comply with FAA regulations regarding electrical wiring. HUNDREDS OF FLIGHTS!!! Literally Hundreds of Thousands of People have been affected, and stranded, and offended, and pissed off... and the CEO of AA "Takes Full Responsibility" but claims AA can handle the loss of the tens of millions of $$$.
In the middle of this is a lady, we'll call her Cathy (not her real name), and Cathy went to the airport for her flight today. Her business trip calling her to go somewhere that doesn't really matter, and upon her arrival at the airport she's stuck in the quicksand of thousands of people standing in line to fix what is irrevocably broken. Waiting lines that are HOURS LONG... and watching flight status boards with more cancelled flights than can be counted. She's not going to make her flight... she's not even going to get on her flight... and in fact, she chooses to go home.
Well... it turns out AA didn't (let me repeat, DID NOT) cancel her flight. The did cancel the 5 that preceeded it, and the 6 that were scheduled after it... but her's... well... they decided to let that one operate as scheduled.
Guess what airlines do when you don't show up for a flight that actually flew.... yep... they cancel the rest of your ticket and don't give you a refund for any of it! The wont reinstate your flights, they wont re-accomodate you on another departure next week, they won't do anything for you.
Now I understand that they weren't obligated to do anthing for Cathy. She bought a ticket on a flight that actually flew when it said it was going to fly, and she had chosen not to get on it... too bad... so sad...
But c'mon!!! You've already lost TENS OF MILLIONS OF DOLLARS!!! Is it really gonna break the bank to let Cathy fly on a plane next week without charging her another $600???!!! Is it really so horrible to understand why, when looking at a line of enough people to populate the country of Venezuela, she decided to go home? Can't we use just a smidgeon of common sense and a dash of compassion and at the very least refund the ticket she bought???
According to American Airlines Executive Connections... it would seem that the answer is... NO.
What a shame.
I've Got Stuff To Say
All I can do is give you my "Two Cents Worth", and i've got plenty of it... What you do with it is up to you!
I've been quiet way too long. Not that keeping my opinion to myself was always bad or wrong, but i think it's time to let some things out. We'll start with a few of the basics, and down the road we'll dive into the deeper things.
First, and foremost... FOR GOD'S SAKE PEOPLE, JUST LOVE EACH OTHER!!! Do I have to quote Bill and Ted's "Be excellent to each other" ??? Is it really that difficult to separate how you feel about someone's actions from how you feel about the person themselves? Holy Cow! Let It Go! From here on out, i expect all of you to express when you don't like something without insulting the person who's doing it. Let them know "i don't like this thing you did or said... but i do love you!"
Secondly, PERSONAL RESPONSIBILITY!!! We all have our burdens, we all have our obstacles in life, we ALL have reasons why it's difficult, in this life, to be us. Stand up and be a Man (and by be a man, i mean Be A Grownup!) and take on as much as you can possibly take on! I like to portray it with the analogy of carrying camping gear. We all have our own packs with our own stuff to carry AND there's a bunch of big huge stuff for the entire group that also needs to be carried. I completely understand that there are times where you cant help carry all the big gear, but please please please know that i'm not going to carry all the extra gear AND your individual pack! It's really simple, everyone carry their own pack and then those that can, help with the big burdensome stuff, okay??? Okay.
Third, and last for tonight, TAKE CARE OF YOURSELF! Seriously, it is not noble or even admirable to sacrifice your health and well being under the guise of "i have to take care of someone else and my wellbeing (or health or happiness or strength or success or anything) is just not as important as theirs is.
Your body, mind, and soul are your vehicle through this existence... if you do not maintain them, nourish them, take care of them, exercise them, grow them, and protect them... you will NOT be able to help all those other people who are Oh So Much More Important to you! In the camping analogy, just as it's wrong to make someone else who's carrying their own pack, and the big gear for the group to also carry your personal pack... it's just as wrong to carry so many other people's packs and gear that you cant possibly carry your own!
Put it another way... You can drive the car you own as far as you want. 100K, 200K, even 500K miles... as long as.......... (yup, you guessed it!) you take care of it! You maintain it, wash it, put gas in it, change the oil, the spark plugs, and fix it if it breaks and in return it can carry you (and additional passengers) as far as you need it to! In life... you have to treat yourself as you would your car, and if you do, you can support and take care of and help all the others that you want!
Okay, I'll leave you with those for now... and i'll be back later with more of my two cents.
I've been quiet way too long. Not that keeping my opinion to myself was always bad or wrong, but i think it's time to let some things out. We'll start with a few of the basics, and down the road we'll dive into the deeper things.
First, and foremost... FOR GOD'S SAKE PEOPLE, JUST LOVE EACH OTHER!!! Do I have to quote Bill and Ted's "Be excellent to each other" ??? Is it really that difficult to separate how you feel about someone's actions from how you feel about the person themselves? Holy Cow! Let It Go! From here on out, i expect all of you to express when you don't like something without insulting the person who's doing it. Let them know "i don't like this thing you did or said... but i do love you!"
Secondly, PERSONAL RESPONSIBILITY!!! We all have our burdens, we all have our obstacles in life, we ALL have reasons why it's difficult, in this life, to be us. Stand up and be a Man (and by be a man, i mean Be A Grownup!) and take on as much as you can possibly take on! I like to portray it with the analogy of carrying camping gear. We all have our own packs with our own stuff to carry AND there's a bunch of big huge stuff for the entire group that also needs to be carried. I completely understand that there are times where you cant help carry all the big gear, but please please please know that i'm not going to carry all the extra gear AND your individual pack! It's really simple, everyone carry their own pack and then those that can, help with the big burdensome stuff, okay??? Okay.
Third, and last for tonight, TAKE CARE OF YOURSELF! Seriously, it is not noble or even admirable to sacrifice your health and well being under the guise of "i have to take care of someone else and my wellbeing (or health or happiness or strength or success or anything) is just not as important as theirs is.
Your body, mind, and soul are your vehicle through this existence... if you do not maintain them, nourish them, take care of them, exercise them, grow them, and protect them... you will NOT be able to help all those other people who are Oh So Much More Important to you! In the camping analogy, just as it's wrong to make someone else who's carrying their own pack, and the big gear for the group to also carry your personal pack... it's just as wrong to carry so many other people's packs and gear that you cant possibly carry your own!
Put it another way... You can drive the car you own as far as you want. 100K, 200K, even 500K miles... as long as.......... (yup, you guessed it!) you take care of it! You maintain it, wash it, put gas in it, change the oil, the spark plugs, and fix it if it breaks and in return it can carry you (and additional passengers) as far as you need it to! In life... you have to treat yourself as you would your car, and if you do, you can support and take care of and help all the others that you want!
Okay, I'll leave you with those for now... and i'll be back later with more of my two cents.
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